PRIVACY & SECURITY

When you register for an online account you are granting us permission to store your personal information.

We will only use personal information about you for the following reasons.

  • To create an online account for you
  • To record and process your orders
  • To add to our database so we may inform you of specials, promotions, offers and events via email or post
  • To respond to your queries
  • Any other reasons which we may notify at the time information is collected

 

Disclosure

We may share your personal information

  • To our service providers (e.g in order to store information)
  • Where the disclosure is in connection with one of the purposes for which the information was collected.(e.g to courier companies to enable deliveries )
  • Where we are required or authorised by law to make disclosure

Except as provided above, we will not share or sell your personal information with any third party.

Correct Information

We will take all reasonable measures to ensure that personal information held by us is accurate and up-to-date. You are entitled to know as to whether or not we hold personal information about you and you are entitled to reasonable access to this information. You may also request:

  • That we correct this information if it is inaccurate;
  • That your details do not appear on our database.
  • You can make changes to your personal information, by contacting us using the "Contact Us" page on this site.

Emails

If you would not like to receive emails from us regarding products, offers and promotions you will have the opportunity to unsubscribe. If you unsubscribe, you will continue to receive emails specifically related to your online sales.

CURRENCIES

All prices displayed are in New Zealand Dollars (NZD).

All prices seen on the website are final. Any pricing errors will result in your order being suspended until which time we can contact you via the methods provided. In the instance that we cannot contact you, we will render the order cancelled and all payment refunded as per terms and conditions.

All credit/debit card details are handled via PayStation www.paystation.co.nz. Your bank or Credit Card Company may require security checks to validate your purchase.

Ultra Pet Food Limited does not accept cheques and direct bank transfers.